Driven by Insight
Our commitment to sustainability depends on listening to insights from our key stakeholders. We work with our stakeholders to determine what we report, with the intent to hold ourselves accountable and invite important dialogues within our industries. To help guide the priorities of our Sustainability Report, we engaged customers, nongovernmental organizations, and sustainability subject matter experts along with a cross-functional group of global Milliken associates to provide honest feedback on our sustainability performance, challenges, and opportunities. We engaged our stakeholders based on the following principles:
- Increasing Innovation
- Prioritizing Customer Focus
- Heightening Global Understanding
- Enhancing Transparency & Accountability
- Engaging in Meaningful Collaborations
- Embracing Materiality
Learn more about our stakeholder engagement principles, here.
Listening to What Is Material
We continue efforts to mitigate risks while leveraging opportunities that positively impact our business, our world, and well-being for all our stakeholders. Establishing our sustainability priorities involves a complex process with a variety of approaches: corporate introspection, analysis of environmental and social impacts, alignment with global priorities, and stakeholder engagement beyond traditional business analytics. In 2018 and 2019, we conducted a materiality assessment to help inform our sustainability strategy, to assess the changing sustainability landscape, and to understand and prioritize the issues that matter to our stakeholders. We used the materiality assessments to tailor our reporting to align with the interests and needs of our stakeholders. Milliken’s 2019 Materiality Matrix reflects the key topics and how we identified them within our three focus areas of Planet, Product, and People. Some key topics identified in the Materiality Matrix are relevant to our commitment of integrity and to “do the right thing”—and while not explicitly part of our Planet, Product, and People goals, they are part of our ethical commitments and core value of integrity.
Informed by Global Priorities
Our 2025 sustainability goals support nine of the seventeen United Nations Sustainable Development Goals. Together, with established global priorities, we aim to positively transform our world.