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Milliken Performance System

The Milliken Performance System promotes the goal of reducing defects, breakdowns, waste, and other abnormalities with “zero” as the expected norm. This “Zero Loss” thinking identifies where to focus your improvement activities to reach a point with zero levels of failure: no off quality, no breakdowns, no delays, no customer complaints, no manufacturing wastes, etc. The system is characterized by a foundation of safety and strategic clarity, which supports the nine pillars' direct activities. Within these pillars reside the core elements of both Six Sigma and Lean Manufacturing, which are deployed at the appropriate time when processes are stable and ownership at the line level has been established. Working together as one system, these operational excellence components continue to drive Milliken and the clients of Performance Solutions to be lean enterprises. Through this systematic approach of uncovering root causes of less-than-optimized workstreams, our operational excellence consulting clients have achieved an ROI performance of 8 to 1 within 2 years of beginning and implementation. By implementing the Milliken Performance System, you can dramatically improve your operational performance and employee engagement.